Lifecycle Support
After-sales service for discontinued products
When products reach the end of their lifecycle on the market, they are discontinued and phased out. However, it is of course possible that you will still have discontinued products in use at your plants.
For many of these products, we will continue to provide you with service and support for a defined period after discontinuation, for example with our on-site service at your location or service at our factory options.
Do you need service or support for discontinued products?
Here you will find information about our discontinued products, which we continue to support with various after-sales services. You will also find the right successor product for your discontinued product.
| Product name | D-R 300 |
| Product type | Soot monitor |
| Product status | Service phase |
| Discontinuation date | 30.06.2018 |
| Service and support until | 12 / 2023 |
| Successor product | - |
| Filename | Type | Size | Download |
|---|---|---|---|
| End of life notification D-R 300 / DE-EN | 0,07 MB | Download |
| Product name | D-ISC 100 1st generation |
| Product type | Universal operating unit |
| Product status | Service phase |
| Discontinuation date | 30.06.2018 |
| Service and support until | 12 / 2025 |
| Successor product | D-ISC 100 2nd generation |
| Filename | Type | Size | Download |
|---|---|---|---|
| End of life notification D-ISC 100 / DE-EN | 0,97 MB | Download |
| Product name | D-R 220 1st generation |
| Product type | Dust monitor |
| Product status | Service phase |
| Discontinuation date | 31.12.2017 |
| Service and support until | 12 / 2027 |
| Successor product | D-R 220 2nd generation |
| Filename | Type | Size | Download |
|---|---|---|---|
| End of life notification D-R 220 1st generation / DE-EN | 0,15 MB | Download |
| Product name | HM-1400 TR / HM-1400 TRX |
| Product type | Total mercury analyzer |
| Product status | Service phase |
| Discontinuation date | 10 / 2010 (TR), 07 / 2017 (TRX) |
| Service and support until | 12 / 2026 |
| Successor product | Retrofit possible for HM-1400 TRX 2 |
| Product name | D-LX 100 |
| Product type | Compact flame monitor |
| Product status | Service phase |
| Discontinuation date | 31.12.2021 |
| Service and support until | 12 / 2026 |
| Successor product | D-LX 110/710 |
| Product name | D-LX 200 / D-LX 720 (except CSA-version) |
| Product type | Compact flame monitor |
| Product status | Service phase |
| Discontinuation date | 31.12.2019 |
| Service and support until | 12 / 2024 |
| Successor product | D-LX 201/721 |
| Product name | D-HG 55 |
| Product type | High tension ignition |
| Product status | Service phase |
| Discontinuation date | 31.12.2018 |
| Service and support until | 12 / 2028 |
| Successor product | E-LIGHT |
| Product name | D-HG 400-x1 /D-HG 400-x2 / D-HG 400-xx...-C-024 |
| Product type | High energy igniter |
| Product status | Service phase |
| Discontinuation date | 30.06.2018 (024) / 30.06.2020 (x1/x2) |
| Service and support until | 06 / 2028 (024) / 06 / 2030 (x1 / x2) |
| Successor products |
D-HG 400-xx..-C-024 D-HG 400-xxEx-C-024: E-SPARK D-HG 400-x1: D-HG 500-x1 D-HG 400-x2: D-HG 500-x2 |
| Product name | D-RU 2 |
| Product type | Retraction unit |
| Product status | Service phase |
| Discontinuation date | 31.12.2023 |
| Service and support until | 12 / 2028 |
| Successor product | D-RU 200 |
| Product name | D-SCU IP |
| Product type | Sensor control unit |
| Product status | Service phase |
| Discontinuation date | 31.12.2023 |
| Service and support until | 12 / 2028 |
| Successor product | D-SCU 50 |
